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Security / cybersecurity / Heathrow

Flights cancelled after cyber incident at Collins Aerospace

Brussels, Berlin, Heathrow all impacted.

Edward Targett
By  Edward Targett
Updated / Published 2 min read
Flights cancelled after cyber incident at Collins Aerospace
Image credit: Collins Aerospace

American defense firm Collins Aerospace this morning admitted that “cyber-related disruption” has impacted its electronic check-in MUSE software – causing chaos at Heathrow and major European airports.

The company is owned by RTX, the world's largest aerospace and defense firm – which is also the parent of Pratt & Whitney and Raytheon.

The outage has stopped passengers from using self-service check-in kiosks or baggage systems underpinned by the MUSE software – which Collins Aerospace describes as deployable “on site, in the cloud [AWS], or a hybrid of both to align with your technology roadmap.”

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  • Edward Targett

    Edward Targett

    Ed is a co-founder of The Stack. He previously edited Computer Business Review. He has also covered energy markets. He started his journalism career on local papers. He left school at 15 and has made a living asking "but why?" ever since.

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