Cloud
IT modernisation project includes embrace of AI tools to automate admin.
HMRC has decommissioned or shifted more than half of its IT systems to the cloud as part of a billion-pound modernisation project, and it hopes a major AWS contract will speed things along further.
The UK’s tax collector shared several updates on its modernisation ahead of the one-year mark of its five-year tech transformation roadmap, also including the rollout of a synthetic data-powered AI sandbox.
Chief Executive JP Marks said HMRC was “in a stronger position” a year into the programme, raising its technical health maturity from 3 to 3.3 out of 5, according to Gartner’s PAID framework.
The update said: "Already over half of HMRC’s services and underlying IT have been either decommissioned or moved from on-site servers to secure cloud hosting."
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