M&S ransomware costs revealed - "prescient" General Counsel praised

"They didn’t just rock up and say ‘Would you change my password?’ They appeared as an individual, with their details."

Kiera Fields

Nov 05, 2025 - 3 min read

Image credit: https://unsplash.com/@a_r_shots

A ransomware attack on high street retailer Marks and Spencers (M&S) cost it £136 million to respond to – and £324 million in lost sales.

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