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GitLab Field CTO 'foolishly assumed' the AI winners – and they aren't who he thought

“AI is a multiplier”, Field CTO Bryan Ross says, those with strong guardrails already in play have yielded early AI wins.

GitLab Field CTO 'foolishly assumed' the AI winners – and they aren't who he thought
GitLab Field CTO Bryan Ross, courtesy of GitLab.

As the Field CTO for GitLab, Bryan Ross sees first-hand how customers are adopting its AI tools and dealing with the growing issue of AI FinOps.

The popular GitHub alternative, with a $5 billion market cap since going public in 2021, counts the Nasdaq, UBS, and Southwest Airlines as customers using the intelligence orchestration platform to ship software. 

In May, GitLab entered what it calls its “second act”, a new approach to the business that focuses heavily on AI-augmented workflows and agents. It has extended this pivot to staffing, also announcing a 30% reduction in headcount which is currently underway.

(GitLab declined to comment when approached for further commentary on the layoff announcement after the interview.)

As the company geared up for 'GitLab Act 2', Ross sat down with The Stack to discuss the challenges facing customers navigating AI, and the unlikely businesses pulling ahead.

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