AI Unlike BT, Verizon declines to link AI and headcount reductions In an earnings call, Verizon talks about cost efficiency as well as AI-powered support – but separately. Phillip de Wet Jul 22, 2025 - 3 min read Image Credit: Eder Pozo Pérez on Unsplash Get the full story: Subscribe for free Join peers managing over $100 billion in annual IT spend and subscribe to unlock full access to The Stack’s analysis and events. Subscribe now Already a member? Sign in