Salesforce has found an unlikely partner in its pushback against the “SaaSpocalypse” and signed a deal with Anthropic to offer its services through its Claude platform and LLM.
The two companies launched a new Claudeforce service ahead of Salesforce’s strong Q2 FY27 earnings call on Wednesday, where revenue grew 11% year-on-year, and its annual projection was raised by $200 million.
CEO Marc Benioff said the Claude deal marked “a shift from software as the interface to software powering every interface,” where frontier models “depend on CRM” instead of replacing the platforms.
It will include a Salesforce plugin with 37 prebuilt skills for Claude users, letting Slack users embed Claude in their workspaces, and offering Claude models to power Salesforce’s agent features and Atlas Reasoning Engine.
Salesforce recorded $11.3 billion in revenue for the quarter, with a net income of $3.5 billion.
