central government

| Software | Aug 15, 2023

Can £160 million and the cloud fix the DWP’s dismal contact centres?

One DWP contact centre services provider reported a shocking 173 SLA breaches in a single year....

Leadership | Jul 27, 2023

Job of the Week: Chief Data Officer, HMG

british government chief data officer cddo cabinet office

Role up your sleeves, gird your loins, dust off those "outstanding influencing, negotiating and conflict resolution skills"

Government | Aug 08, 2022

DWP goes to market for emergency IT payments infrastructure

The UK’s Department for Work and Pensions (DWP) is seeking a provider of emergency payment infrastructure to help make sure it can continue making 2.5 million payments daily worth some £3.7 billion per week. The new infrastructure should ensure it can continue making the payments to a

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