retail
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Leadership
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Mar 11, 2026
"Technology shouldn’t be in pursuit of itself, I mean we are there to enable a business and I think everyone with a CIO tag has to always remember that."
"We have a number of locations now that are receiving the majority of their goods from automated facilities."
"They didn’t just rock up and say ‘Would you change my password?’ They appeared as an individual, with their details."
One section of the group even made an (operating) profit due to the cyber attack, its interim numbers show.
AI
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Aug 21, 2025
AI to tackle "slow decision-making, siloed goals, and a lack of access to quality data."