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Apple Partner tells The Stack what went wrong (and right) with Cupertino's magic VR

The user in the middle of the Apple Vision Pro saga says communication is key

Apple has made no secret about its cutting edge Apple Vision Pro headset being experimental technology, but black eyes and headaches are a bit beyond the pale.

Apple, as many other companies, has made its newest products something of an understood trial run and used those early adopters as a sort of glorified beta test. This dates back from the days of the Apple III (just drop it to fix the RAM) and under the current regime to the 3G iPhone where the first buyers understand they are not getting the best stuff just yet.

So now that Apple has unleashed their VR handset, we can take a measured look at what needs to be fixed with the Vision Pro.

Speaking with The Stack Apple early adopter and Silicon Valley real estate pro Emily Olman explained the story behind the headlines that left some people questioning Tim Cook's latest wonder gadget.

Olman says that the Apple headsets themselves are not a problem, but as with many developers they could have done better when it comes to feedback.

Being a vet in the Silicon Valley real estate scene, Olman says she was familiar with the cutting edge tech involved in moving real estate deals in this area.

"I've been using VR headsets since 2015 and own several and love my [Apple Vision Pro.] the Hopscotch Interactive boss explained.

Olman garnered news headlines when she noticed that a session with the Cupertino wondergadget resulted in bruising around the eyes, leading some to question whether Appl's VR fling could last beyond the test phase.

If the real estate pro herself is to believed, those problems were more about customer service than engineering.

"My fit was a struggle at first, but Apple (including my business manager) has been awesome about getting me the right fit and the correct light seal after my initial issues."

The problem, according to the real estate pro, has popped up when the user does not go through the necessary steps to get their VR headset better adjusted. Once that is fixed, however, Olman has nothing but love for the Apple tech.

"Those were early days just a few weeks ago; we were all figuring it out," Olman explained.

"They could do a better job of messaging how important the weight balance is, maybe in the set-up tutorial."