Intuit will cut 3,000 staff because it has too many middle managers, bucking the trend of tech businesses claiming AI is replacing employees.
“This was not about AI,” CEO Sasan Goodarzi said during the company’s Q3 2026 earnings call on Wednesday, addressing the announcement earlier that day that it would reduce headcount by 17% – while reassuring investors that “AI is embedded in everything that we do”.
The parent company of QuickBooks, Mailchimp, Credit Karma and Turbotax wants a more focused, flatter and faster organisation to support its “growth engines”.
“We significantly reduced the number of management layers to reduce the complexity of information flow,” Goodarzi said, pushing decision-making onto the builders actually creating products.
