Banking
A pair of banks with radically different histories share details of the tools, tech and philosophies fuelling their digital journeys.
Network configuration, CA and SWIFT issues, and certificate expiration blamed for a series of RTGS outages the past year.
"One of the most rapidly growing expense line items" -- with Zscaler and CyberArk among the vendors getting paid.
"AI has moved from cost-savings ideas to enhancing the quality of our customer interactions" says CEO.
CEO Robin Vince earlier cautioned BNY had "operated in a way that was vertically integrated and became siloed..."
Thanks to Artificial Intelligence and $17 billion on technology spending annually, it will not be the same when he leaves.
Cloud-based ChatGPT 3.5 turbo as the underlying model, with NeuralSeek-powered RAG in support.
The challenger bank has made big investments in tech and is committed to building its own native systems to own every part of its stack
90% of controls on one trading desk were manual and key processes including trade pricing were "conducted manually, predominantly, in Excel spreadsheets..."