British water companies have been ramping up spending on technology across everything from bluetooth sensors in sewers, to AI for call centres.

They’ve also been looking to improve OT security under a new compliance regime for critical national infrastructure (CNI) providers. 

The latest firm to gear up for a major digital overhaul is Southern Water – which fell victim to a disruptive cybersecurity incident in early 2024. 

It is now planning a sweeping digital transformation across everything from CI/CD pipelines to application modernisation, via cloud migration and private cloud (VMware Cloud Foundation and Dell VxRail) operations.

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That looks to set include wholesale cloud migration of many applications and infrastructure, "primarily to Microsoft Azure," it said this week.

The utility is gearing up to procure a strategic partner to help it with “modernizing legacy application infrastructure, including re-platforming to cloud-native architectures… removing technical debt… including work around system decommissioning…” and more under a new framework.

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