High street bank NatWest is launching a new generative AI-powered digital assistant, “Cora+”, to answer banking queries – using a Retrieval-Augmented Generation (RAG) approach in a 12-week pilot.
Natwest launches new RAG chatbot pilot
Cloud-based ChatGPT 3.5 turbo as the underlying model, with NeuralSeek-powered RAG in support.
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