agentic ai
Salesforce may be making ITSM sexy as it plans to muscle in on ServiceNow's market share.
Network security firm reports a barnstorming end to the year
MCP support and asynchronous function calling upgrades aim to capture the attention of a growing market.
Claude likely to make a mess with security, privacy, finances not guaranteed.
Whether the future is SaaS or custom, more agents and more uncertainty means it (or maybe Microsoft) wins, says the identity specialist.
But CTO doing "a great job" of laying out architecture to drive sales.
DSIT says AI agents will cut through government red tape during "boring life admin".
CEO Brian Chesky sees the AI future, even if he's concerned about proprietary models.
Call centre interactions are "ripe for automation".