CTO
"When we make this better with technology behind it, the brand will be right back [giving] an experience that our partners provide with some level of humanity"
The IPA warns that “despite many in Whitehall having grand aspirations for data-sharing reform, aspirational plans have not withstood contact with the complicated realities of the public sector.”
The life cycle of tech debt is boom and bust. You buy a lot of equipment, you start moving the cloud; you build tech debt [there too]; then over the next ten years you fund another massive program to get rid of it. We’ve tried to avoid this...
"... even saying this sentence makes me happy because it was so weird to compete with 'Elasticsearch'"
"The paradox is that we often find more about how technology works when it breaks, rather than when we’re working with Powerpoint and doing sales jobs."