operational resilience
"The goal is shifting from automating recovery to sustaining continuity. When a SaaS outage occurs, resilience depends not on faster failover, but on clear processes, tested workarounds, and business-led decisions"
"We have identified the cause and are rolling out changes to restore normal service"
"Where the gaps remain is when IT [staff] aren’t necessarily specialists in the business that they support and don’t always understand what is mission-critical to their organisation.”
Akka CEO Tyler Jewell on tackling complexities around stateful data management, cross-region communication, and disaster recovery
“Less than a year out from the March 2025 deadline… there is still considerable work to be done for many FMIs.”