Proposed changes for account onboarding front-load compliance burden, even as technology gets slicker...
"We've reduced some 35% of our IT contractors since the middle of last year – and really getting much sharper on where we want to focus our scarce IT dollars."
"The number of IT resources that are available to do manual processing of IT workloads is constrained and sophisticated observability and application security [is becoming] more critical..."
"Traditional cybersecurity delivery metrics... have lost their relevance."
"The scale of incoming information from all corners of the globe will allow McDonald’s GenAI models to better understand the broadest range of patterns and nuances"
"From adding new legal entities following M&A, through launching products such as swap types, to simple requests to improve our workflows, the system couldn’t keep up. Just a simple launch request would take as much as nine months"
"We can confirm that the situation is under control" is not the world's greatest incident response report we've seen.